Joinery IT 2022 Limited - Integration, Support and Training Rates
Contents of this Article...
- Phone Calls
- Support Emails
- TeamViewer Sessions
- Program Bugs
- Onsite
Information on this website is intended for CABINET VISION customers located in New Zealand, or South Pacific Islands.
Phone Calls - Customers current on HEXAGON SMA...
Joinery IT 2022 Limited - Phone call support:
An attempt to answer questions by phone is ideal for both us and our customer.
- Support resolutions by phone are free of charge
Support Emails - Customers current on HEXAGON SMA...
Joinery IT 2022 Limited - Email support:
Email theguys@cabinetvision with support queries.
- Support resolutions by email are free
- Sessions escalated to TeamViewer are generally chargeable
TeamViewer Sessions - Customers current on HEXAGON SMA...
Joinery IT 2022 Limited - TeamViewer support rates:
- Chargeable support is invoiced monthly @ $165 + GST per hour
Program Bugs and License Issues - Customers current on HEXAGON SMA...
No charge when our team will help you resolve license issues. We also help work around and to report program bugs without charging for the time taken.
Onsite Rates - Customers current on HEXAGON SMA...
Joinery IT 2022 Limited - TeamViewer support rates:
- Onsite training is invoiced monthly @ $165 + GST per hour
- Cost of Flights, Parking and Accommodation passed on as applicable
- Car travel charged @ $0.80 per KM